In a move aimed at supporting its 2G handset user base, leading telecom operator Vi has introduced the Vi Guarantee Programme, offering 24 extra validity days annually on unlimited voice prepaid packs priced at ₹199 and above. Customers will receive two additional days of validity with each qualifying recharge, spread over 12 months.
This initiative targets voice-centric or low-data users who often face service disruption due to the traditional 28-day recharge cycle, which can require two recharges within a single month. With the Vi Guarantee Programme, customers will now enjoy a full 30-day cycle with every recharge, enhancing convenience and service continuity. Popular plans under the scheme include the ₹199 pack offering unlimited calls, 2GB data, and 300 SMS, and the ₹209 pack, which adds caller tunes—each now with a 30-day service period under the new offer.
Where a significant portion of users still rely on basic mobile connectivity and 2G handsets, this programme is expected to provide a tangible relief. Retailers in the region anticipate a boost in customer satisfaction and more consistent recharge patterns. Customers can activate the extra validity by dialing *999# or calling 1212.
